Resources to help you grow your small business by focusing on relationships and gratitude to create Customers for Life.

The ROI of Retention: Why Keeping a Customer Is 5x Cheaper Than Getting a New One

The ROI of Retention: Why Keeping a Customer Is 5x Cheaper Than Getting a New OneBy: Clifton Muckenfuss

Customer retention delivers higher ROI than constant acquisition. Discover why keeping a customer is 5x cheaper and how appreciation drives loyalty, reviews, and referrals.

Tips & StrategiesGratitudeRelationship MarketingHandwritten MailReferralsRaving Fans
The ROI of Retention: Why Keeping a Customer Is 5x Cheaper Than Getting a New One